Privacy Policy

At Kindred Collective, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect the information you provide through our website and services.

Information We Collect

We collect the following personal information:

Contact Information: Your name, email address, and phone number.
Usage Data: Information collected through cookies and analytics tools, such as your IP address, browser type, and site activity.

How We Collect Information

We collect your information when you:

Submit forms on our website (e.g., intake or inquiry forms)
Book sessions through our website booking system
Interact with our website, which uses cookies and Google Analytics

How We Use Your Information

Your information is used for:

Client intake and therapist matching
Booking and managing appointments
Sending updates, reminders, and newsletters
Improving website functionality and client experience

Sharing Your Information

We do not sell or rent your information. However, we may share your data with trusted third-party service providers when necessary to support our services:

Paystack: To securely process payments
Google Analytics: To help us understand how visitors interact with our site

These providers are obligated to protect your information and use it only for the purposes specified.

Cookies & Analytics

Our website uses cookies to enhance your experience and track usage patterns. We use Google Analytics to collect anonymized traffic data, which helps us improve our website. You can manage your cookie preferences through your browser settings.

International Users

We welcome clients from all over the world. If you are accessing our services from outside Kenya, please note that your information will be processed in accordance with Kenyan data protection laws, which may differ from those in your country.

Data Security

We take appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

Your Rights

You may request access to, correction of, or deletion of your personal data. To do so, please contact us using the details below.

Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at: kindredcollectiveke@gmail.com